InsuredCAPS-CertifiedLocal to Northwest Florida
How it works

From first call to safer home, without the chaos.

Six clear steps. We do the running around. You get clarity, priorities, and a local team who answers the phone.

  1. Request the complimentary assessment

    Fill out the short request form or call (850) 467-8991. It takes about two minutes.

    Timing
    Within 1 business day
    What you receive
    A confirmation that we have your request and what to expect next.
  2. We call to confirm the home and concerns

    April or a teammate calls to learn what is worrying you most. A recent fall, a parent's bathroom, a step that has always felt wrong.

    Timing
    Within 1 business day
    What you receive
    A scheduled walkthrough window that fits your schedule, or your parent's.
  3. We walk the home and identify hazards

    An in-person, CAPS-led and ADA-informed Home Safety & Access Assessment. No selling. No pressure. We look at the spots families usually miss.

    Timing
    60 to 90 minutes on site
    What you receive
    Notes, photos when useful and authorized, and a clear sense of what we found.
  4. You receive clear priorities and recommendations

    A short, written report that ranks what matters most and what can safely wait. Out-of-town family members get a copy too.

    Timing
    Within 2 business days
    What you receive
    A written priorities document and an honest conversation.
  5. Choose the level of ongoing support that fits the home

    After reviewing your priorities, decide whether Coastal Basic, Coastal Premium or Coastal Complete makes sense for your needs. Membership is optional. There is no pressure to join.

    Timing
    On your timeline
    What you receive
    A plan that fits the home and the family, if and when you are ready.
  6. We help keep the home safer over time

    We come back on a regular cadence, answer the calls, replace the batteries, tighten the grab bars, and stay ahead of the problems.

    Timing
    Ongoing
    What you receive
    A local team you actually know, and a home that keeps getting safer.
What to expect

A professional assessment, not a sales pitch.

The complimentary Home Safety & Access Assessment is a $699 value, built to give families clarity, not pressure.

A calm walkthrough

We look, we ask, we never rush. The home sets the pace.

Written priorities

A clear, written report of what matters most, what can wait, and why.

You decide what is next

No obligation and no pressure to choose a plan.

Ready to start with step one?

Two minutes to request. No obligation. No pressure.

Get My Complimentary Home Safety Assessment