Coastal Access Living LLC respects the privacy of the individuals and families who contact us. This Privacy Policy explains the information we collect through coastalaccessliving.com, how we use it, and the choices available to you.

Information We Collect

We may collect information you provide directly, including your name, telephone number, email address, city, property information, service concerns, communication preferences, and information submitted through assessment, contact, or membership forms.

We may also collect limited technical information, including browser type, device type, referring page, pages visited, approximate location based on an internet address, and similar website-usage information.

If payment is made online, payment-card information may be processed by a third-party payment processor. Coastal Access Living does not intentionally store complete payment-card numbers on its website.

How We Use Information

We may use information to:

Respond to assessment and service requests
Schedule and provide services
Communicate with clients and authorized family contacts
Prepare recommendations, estimates, or membership information
Send appointment reminders and service updates
Improve the website and client experience
Maintain business, safety, and legal records
Prevent fraud, misuse, or security incidents
Comply with applicable legal requirements

Text Messages and Calls

When you provide a telephone number, we may use it to respond to a request you initiated or communicate about an existing appointment or service relationship.

Marketing or promotional text messages will only be sent when the required consent has been provided. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out or HELP for help.

Mobile opt-in information and consent will not be sold or shared with third parties for their own marketing purposes.

How We Share Information

We do not sell or rent personal information.

We may share information with service providers that help us operate the website, communicate with clients, schedule services, process payments, maintain records, or provide other business support.

When a client requests or approves contractor coordination, relevant information may be shared with an independent contractor or service provider as reasonably necessary to discuss or perform the requested work.

We may also disclose information when required by law, to protect legal rights or safety, or as part of a business transaction involving Coastal Access Living.

Cookies and Analytics

The website may use cookies or similar technologies for basic functionality, security, analytics, and website improvement. Browser settings may allow you to block or delete cookies, although some website features may not work correctly afterward.

Data Retention and Security

We retain information for as long as reasonably necessary for the purpose for which it was collected, to maintain client and business records, or to comply with legal obligations.

We use reasonable administrative and technical safeguards. No website, email system, or electronic-storage method can be guaranteed to be completely secure.

Your Choices

You may request access to, correction of, or deletion of personal information by contacting us. Certain information may need to be retained for legal, accounting, safety, or service-record purposes.

You may unsubscribe from marketing emails by using the unsubscribe link and may opt out of text messages by replying STOP.

Children's Privacy

The website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through this website.

Third-Party Websites

The website may link to third-party websites. Coastal Access Living is not responsible for the privacy or security practices of those websites.

Changes to This Policy

We may update this Privacy Policy periodically. The current effective date will appear at the top of the page.

Contact Us

Coastal Access Living LLC
Freeport, Florida
info@coastalaccessliving.com
(850) 467-8991